ZohoDesk

ZohoDesk ETL connector for data replication

Snapshot

Features

Details

Release Status

Released

Source API Version

v1

Table Selection

Yes

Column Selection

Yes

Edit Integration

Yes

Replication Type Selection

No

Authentication Parameters

OAuth

Replication Type

Full Replication

Replication Key

Date

Suggested Replication Frequency

24 hrs

Tables/APIs Supported

Agents

Profiles

Roles

Teams

Departments

Tickets

Tasks

Products

Contacts

Accounts

Integrate ZohoDesk with Daton

  1. Signin to Daton

  2. Select ZohoDesk from Integrations page

  3. Provide Integration Name, Replication Frequency, and History. Integration name would be used in creating tables for the integration and cannot be changed later

  4. Provide ZohoDesk with the necessary permissions on the OAuth pop-up window by selecting "Okay".

  5. Post successful authentication, you will be prompted to choose from the list of available tables

  6. Then select all required fields for each table

  7. Submit the integration

Workflow

  1. Integrations would be in Pending state initially and will be moved to Active state as soon as the first job loads data successfully on to the configured warehouse

  2. Users would be able to edit/pause/re-activate/delete integration anytime

  3. Users can view job status and process logs from the integration details page by clicking on the integration name from the active list

ZohoDesk Data

Agents

Purpose: Gives the list of all “full-time” and “occasional” agents in organization.

Source API Documentation https://desk.zoho.com/DeskAPIDocument#Agents#Agents_Listagents

Replication: Full Replication

Replication Key: NA

Fields

Profiles

Purpose: Gives the list of profiles in organization.

Source API Documentation https://desk.zoho.com/DeskAPIDocument#Profiles#Profiles_Listprofiles

Replication: Full Replication

Replication Key: NA

Fields

Roles

Purpose: Gives the list of all different Roles present in organization.

Source API Documentation https://desk.zoho.com/DeskAPIDocument#Roles#Roles_Listroles

Replication: Full Replication

Replication Key: NA

Fields

Teams

Purpose: Gives the list of all teams in organization.

Source API Documentation https://desk.zoho.com/DeskAPIDocument#Teams#Teams_Listteamsfromallassociateddepartments

Replication: Full Replication

Replication Key: NA

Fields

Departments

Purpose: Gives the list of all departments in organization.

Source API Documentation https://desk.zoho.com/DeskAPIDocument#Departments#Departments_Listdepartments

Replication: Full Replication

Replication Key: NA

Fields

Tickets

Purpose: Gives the list of all tickets in organization.

Source API Documentation https://desk.zoho.com/DeskAPIDocument#Tickets#Tickets_Listalltickets

Replication: Full Replication

Replication Key: NA

Fields

Tasks

Purpose: Gives the list of all tasks in organization.

Source API Documentation https://desk.zoho.com/DeskAPIDocument#Tasks#Tasks_Listtasks

Replication: Full Replication

Replication Key: NA

Fields

Products

Purpose: Gives the list of all products from your helpdesk

Source API Documentation https://desk.zoho.com/DeskAPIDocument#Products#Products_Listproducts

Replication: Full Replication

Replication Key: NA

Fields