Provide Integration Name Replication Frequency and History. Integration name would be used in creating tables for the integration and cannot be changed later
4.
Provide your Livechat account email and Password to authorize Daton to periodically extract data from livechat.
5.
Post successful authentication you will be prompted to choose from the list of available tables
6.
Then select all required fields for each table
7.
Submit the integration
Workflow
1.
Integrations would be in Pending state initially and will be moved to Active state as soon as the first job loads data successfully on to the configured warehouse
2.
Users would be able to edit/pause/re-activate/delete integration anytime
3.
Users can view job status and process logs from the integration details page by clicking on the integration name from the active list
LIVECHAT Data
TotalChats
Purpose: Shows how many chats occurred during a specified period.
Purpose: This report shows you where you get your chats from. They can come from i.e. automatic invitations manual invitations or the visitors can start the chats by themselves.